Answer from Attorney Wes Mortensen: Studies show that people who retain attorneys for their accidents receive settlements three times more than individuals who do not retain attorneys. That’s why adjustors commonly try to talk accident victims out of involving an attorney – their job is to pay out less than you deserve. Many people are surprised to learn that insurance companies look out for their own self-interests, not yours. The insurance business is very profitable. Nearly all big insurance companies are all found within the Fortune 500. Their goal is to make the claim process so complicated, drawn out and frustrating that you will settle your claim for less than fair compensation. As personal injury attorneys, our goal is to level the playing field. We take on the day-to-day headaches and complexities of dealing with the insurance company and its adjusters, so you get on with your busy life. Our job is to understand the law and our clients’ rights, and to represent our clients competently and aggressively so that we can help them get a fair and full settlement.