Justice Mackner
19 hours ago
Something I appreciate is human interaction, Karren and Dylan are amazing people and workers making this process as easy as it can be.
Response from the owner:Dylan and Karen are amazing members of our team, we're happy that you had such a great experience with them!
Blanca Jimenez
20 hours ago
Nate is the best in the west. Give him a raise.
Response from the owner:We are fortunate to have Nate on our team. Thanks for your review!
joslyn wright
23 hours ago
Nate was super helpful!! He explained everything very clearly and made the whole process super easy! Super grateful we came to them for help!
Response from the owner:We are thrilled to learn that you had a positive experience with Nate!
Sharpie
2 days ago
Lance is an amazing guy, Made sure it was well informed on everything. Super good conversation nice to talk to
Nate helped me out with my intake paperwork. He was great. The process has been smooth.
Response from the owner:Thank you for trusting us with your personal injury case!
Bert Rivera
2 days ago
Sharing the love of helping Boise youth!!
Response from the owner:Thank you for stopping by our tent at Young Life Boise Golf Tournament. We appreciate your kind review!
Joan
2 days ago
Fantastic experience. I didn't have to think about a thi ng. I'm so happy with the results.
Response from the owner:Thanks, Joan! It's great to hear from you and we are thrilled to hear you were happy with the results.
Ann Park
2 days ago
Craig Swapp and associates did a good job handling our case. They were reliable, great to work with, and helped us through this difficult time.
Cassandra West
2 days ago
We are incredibly grateful to Jeff Townsend and Lori at Craig Swapp & Associates for everything they did for our family following our accident. From the very beginning, they were compassionate, professional, responsive, and genuinely cared about making sure we were taken care of. They helped guide us through the entire process, answered all of our questions, and made sure we understood what was happening every step of the way. More importantly, they helped us get the care and support we needed while our case was being handled. Having someone in our corner during such a stressful and difficult time made a huge difference for our family. Jeff and Lori went above and beyond to make us feel heard, supported, and cared for. We truly appreciate their hard work, dedication, and kindness. We would absolutely recommend Jeff, Lori, and Craig Swapp & Associates to anyone who finds themselves in a similar situation. Thank you both for treating our family with such care and for being there for us throughout this entire journey. We couldn't be more thankful!
Response from the owner:Thank you for your wonderful review, Cassandra!
Anonymous Mask
2 days ago
This is a review of my second case with Craig Swapp & Associates, which I hope will be my last. The firm consistently provided excellent service and resolved matters efficiently. I am grateful for their efforts on my behalf. Thank you all once again.
Response from the owner:We appreciate your wonderful review!
Keyana Stokes
2 days ago
They made this entire process so easy and the communication was amazing! I would definitely recommend Craig Swapp to everyone
Response from the owner:We're so happy to hear that you had a great experience with our firm. Thank you for your kind review!
Nic O'Brien
4 days ago
Nate was incredibly helpful and made things very clear and easy to understand.
Response from the owner:We're so glad you had a great experience with Nate! Thank you for your review.
Jeremy Gonzales
5 days ago
Amanda and Kim are absolutely amazing great team to work with!!
Response from the owner:Kim and Amanda are amazing members of our team, we're happy that you had such a great experience with them!
Jesus Martinezz
5 days ago
Response from the owner:Thank you for your 5 Star rating!
Fernando Lara
5 days ago
Excellent service very helpful I totally recommend
Response from the owner:We are thrilled to learn that you had a positive experience with us!
Jody Moffitt
6 days ago
I met today with Borys the investigator. First he was very personable and kind. Very easy to talk with. More importantly I was very impressed he was already very knowledgeable concerning my situation. He was prepared which I appreciated. I give him 5 stars
Response from the owner:We are fortunate to have Borys on our team. Thank you for trusting us with your case!
Evelyn Popejoy
6 days ago
Today I completed a car accident case with Craig Swapp & Associates. I am so pleased with the service, knowledge and kindness provided by Glenn and Christina. They kept me updated as we progressed and were available as needed! Great experience, particularly under the circumstances. In
Response from the owner:Thank you for your wonderful review, Evelyn!
Craig Swapp and associates especially Melissa and Matt have been amazing. They walked me through every step of my insurance claim. I highly recommend them.
Response from the owner:Matt and Melissa are amazing members of our team, we're happy that you had such a great experience with them!
Milica Stevens
6 days ago
When I was hurt after a car accident that wasn't my fault and was falling through the cracks of the legal system and drowning in debts and without good care for my injuries The Craig Swapp team cared. They were professional, kind, and experienced in every aspect of the needs of individuals going an unfortunate accident. I would recommend reaching out to them for help. Thank you Erin and Lauren.
Response from the owner:Thank you so much for your kind words, Milica! We're delighted you enjoyed your experience with us!
Steven Lang
6 days ago
I am extremely grateful for the help Lauren and her assistant Erin gave to my fiancée.
Response from the owner:Lauren and Erin are amazing members of our team, we're happy that you had such a great experience with them!
David Mann
7 days ago
Very professional with high integrity. They are excellent.
Response from the owner:David, thank you for trusting our firm with your injury case!
Response from the owner:Thank you for your 5 Star rating, Armando!
Jasmine Johnson
7 days ago
Professional, highly knowledgeable, and consistently responsive to all my questions. Great communication. Reliable, strategic, and maintains the highest standards of integrity throughout this process. Thank You CraigSwapp!!
Response from the owner:Thanks Jasmine, we appreciate your review!
Brendan Conner
7 days ago
Barb and Robert were extremely helpful throughout my whole claims process , I would recommend them for anybody having trouble with claims after a car accident.
Response from the owner:We are thrilled to learn that you had a positive experience with us!
Gayla Reeves
7 days ago
I have no idea where to start. I was rear ended,they have walked me through and explain everything. Made me feel so much better. Thank you
Response from the owner:Thank you for your review! We’re glad we could be helpful.

After my husband’s car accident we were hesitant to hire an attorney but knew that we were going to have a lot on our plate with his recovery and a newborn on the way. Craig Swapp & Associates came highly recommended from a family friend so we sought them out and were teamed up with Rachelle and Carol. From the beginning of the case they were transparent about the process and always answered any questions or concerns that arose with Carol responding to all e-mails by the same or next business day. Though an ideal outcome would have resulted in more of a settlement, we never had to worry about anything and that peace of mind was invaluable. Thanks for all of your hard work, Rachelle & Carol!

Emily W.

The Craig Swapp Team helped me understand what I was entitled to after my accident. As they worked my claim, they kept me informed of what was happening and made sure I was included in all the decisions. They didn’t settle for anything less than what I was entitled. I am very pleased with the results.

Cynda B.

I don’t ordinarily write a review on anything let alone on a law firm . But I must, after having Craig Swapp and Associates represent me in a hit and run I was involved in. Being involved in a car accident and having the driver of the other car take off after smashing up my car and injuring me rattled my nerves to no end. I really needed representation that would be uncomplicated and painless, especially after finding out that my uninsured motorist coverage started giving me grief. Craig Swapp and Associates really did begin working on my case after one call and made the whole process painless while at the same time getting me a settlement that I was very happy with. They were very thorough and responsive. I’m glad I made that call!

Julie W.

Glenn and Misty are absolutely incredible people with great attitudes and absolutely willing to serve and help in anyway possible it’s been a long arduous battle fighting the insurance company but throughout this journey, Misty and Glenn have made me feel good.

Chase B.

My son was in a car accident, and we hired Craig Swapp to help us settle the medical bills. To my surprise, all the bills were paid, and there was a significant chunk of money leftover for us! They took care of the whole process, asking very little of us. I almost didn’t even have to think about it at all. If I were ever in this situation again, I would hire them in a second, and I would recommend that anyone else looking for this kind of help call them immediately.

Steve R.

Lee Peterson at Craig Swapp did an amazing job handling my Auto and personal injury case! I walked away paying no money out of pocket and got a lot more for my claim than expected! I would highly recommend this law firm to anyone who appreciates good communication, Customer care, and people like Lee Peterson who work hard for the client! Couldn’t be happier!

Robert N.

I was in a car accident. I called Craig Swapp & associates. BEN AND LISA took great care of me and made my healing process so much better knowing they were taking care of everything. I would highly recommend them to anyone. Very caring and polite.

John C.

At 43 years old, I was in my very first auto accident when I was hit by a drunk driver. I had never consulted an attorney for anything, so I was totally out of my comfort zone. “One Call, That’s All” was spot-on for starting the process, and Paul quickly recognized that I was new to this type of experience and regularly kept me in the loop and educated me about the process. I am 100% convinced that Paul represented my best interests and negotiated the highest settlement possible (it was above my expectation). If any of my family or friends are ever in a similar situation, I will definitely recommend they contact Craig Swapp.

Mike S.

My biggest fear, by far, was not understanding the whole process. My prior experiences dealing with insurance companies had always been (and continue to be) negative. I was also concerned that I would be viewed as an opportunist. That couldn’t be farther from the truth. I started to realize that there was definitely an injury and I was going to definitely need treatment. My case manager has been amazing and accessible since day one. She has been an emotional supporter. I thank the stars that I made that call.

Jae P.

My biggest fear before calling was what if you wouldn’t take my case? How would medical bills get paid? You just can’t imagine the big relief I felt when I got the call that I had a lawyer. The world lifted off my shoulders! I have nothing but praise for the job they did on reassuring me all would be ok. THANK YOU, THANK YOU.

Pam D.

My biggest fear was that it would be pointless to pursue legal action in my case. I felt like maybe I didn’t have much of a case. After speaking with Paul, I realize it was not of my own fault and that others can be held responsible for the pain and suffering I went through.

Dollie J.

I was afraid of the fees I would have to pay a lawyer. I waited over a year before hiring your law firm. I finally reached out to your online help where they were able to help me understand the process and what would happen. In all honesty I absolutely loved working with the individuals that were involved in my case. They were genuine & heartfelt about my case. It felt as though they really cared and were concerned about me, not just as a client but as a person.

Lacey P.

I was afraid that my issue was too small to be handled, and that it would just be rejected. Or that I’d end up having to pay for my medical expenses and any of your teams expenses. I would definitely answer yes, it was resolved! I wasn’t ever made out to feel like my little issue didn’t matter, and my expenses were paid for – just what I wanted/needed.

J. Rohas

My biggest fears were that not only the at fault driver’s insurance would not help me but as I got into the process I found out my insurance did not want to help me. After my first call, and definitely after my first visit, all those fears were mostly gone and after several contacts with the office the fears were completely gone.

Fredda M.

Before coming to your firm, all I could see was the chaos and stress in my life that had been multiplied by the accident and the unexpected problems that came out of it. I was mentally and emotionally exhausted from everything that was happening and there was no way I could see to get well or come out on the other end of the tunnel without help. The problems just seemed overwhelming! I really was afraid of losing my health completely. From the first minute I sat down and talked with your firm about what was happening, I felt relief. That may be a small word but what it meant to me was so very much more. Every one needs help sometimes and I’m first to admit that I am reluctant to ask for help. I could not have come out of this mess successfully without the help of Craig Swapp & Associates. You are all first class professionals in my opinion.

Margaret N.