At Craig Swapp & Associates, your case is handled by an experienced personal injury attorney and his or her legal team of professionals (called a ‘Pod’ that includes a case manager, negotiator and paralegal). As your case progresses, you will have an opportunity to interact with each Pod team member, including your attorney. Your Pod legal team handles your case using an effective multi-step process:Case Filing and Initial Investigation – Your insurer and the other party’s insurer will be promptly notified that we are representing you with your claim. We will help establish the strength of your case by collecting and examining police reports, photographs, affidavits and other official documents. We’ll also assist you with your own insurance company, which may owe you benefits prior to settlement. Our legal staff can help provide the necessary follow-up and documentation to expedite the payment of these benefits.Documentation of Injuries and Damages – We’ll contact all medical providers, hospitals and clinics to gather your medical records, reports and billing information. If wages were lost due to the accident, we will gather the necessary wage information from your employer. When treatment for your injuries is completed, we will prepare the final documentation of all records so that we can begin negotiating a final settlement.Negotiation and Settlement – After your claim has been fully documented, we will use that information to negotiate a settlement with the insurance company. This process is often lengthy as both sides review and evaluate the documentation. In many cases, negotiation results in a settlement. In some cases, however, the insurance company may dispute negligence or the extent of the damages/injuries. If these differences cannot be settled, we may recommend filing a lawsuit. Although most lawsuits are settled prior to going to court, if necessary, we have an experienced litigation team ready to represent you in court. If your case is litigated, the court will award the damages.Final Distribution of the Settlement – After you have authorized us to settle your claim, we obtain the funds from the insurance company and retain our fee for legal services, make final payment for any outstanding medical bills, and pay you the net settlement. At the time of final settlement, you must sign a release giving up any further claim against the negligent party and his/her insurance company relating to your accident.