Of course, we feel that your first contact should be Craig Swapp & Associates â after all, One Call. That’s All. And we mean it. When we are representing a client for Social Security disability benefits, we take care of all contact with Social Security. That means you never have to sit through another automated phone tree or wait on hold for a half hour (or longer). However, if you do need to contact Social Security, here are some tips:For filing a claim for disability benefits and most other questions, call (801) 990-1919. This is Social Security’s national, toll-free phone number. Representatives at this number can answer your general questions (e.g. when can I retire, how do I get a new Social Security card, etc.). They can also set up a phone or in-person interview for you to file for disability benefits. We still recommend filing a disability claim over the phone or in person, unless you are very computer and internet savvy. The online application can still be very cumbersome and is sometimes difficult for even our best computer gurus. It also takes more time than filing over the phone. Sometimes, Social Security will require you to take documentation (e.g. marriage certificates, birth certificates, etc.) to your local office in order to make changes to your Social Security information or file a claim for disability benefits. . As Social Security is a federal program, you can go to any office anywhere to perform your business. If you need to file an appeal for a disability claim, we recommend doing this in-person at a local office. The most important reason to do this is so that you can obtain a receipt right then and there. Occasionally, employees misplace paperwork, and if you have no receipt, you have no proof you filed an appeal. This can lead to months of lost benefits.