Feedback From Our Clients
Our clients often comment to us about how much they enjoyed working with the attorneys and other legal professionals at Craig Swapp & Associates. Please watch and read below for some of these statements. Also check out our settlements and awards page.
From Michael Geddis:
From Margaret Gardner:
I just wanted to say thank you for what your firm did for me! The settlement I received is paying off all of my medical bills and helping me to move on with my life.
I would also like to say that I really appreciate Mark Ormond’s caring and compassionate manner and just want to let you know what an awesome job he did! He listened to all of my concerns, took the time to explain everything to me in detail and overall is a great asset to your team. I’m sure I was quite a pest as I called him quite often but he always either answered the phone right then or called back immediately. He helped me understand the different aspects of the case that were confusing to me and I felt gave me wonderful advice along the way.
After this experience, you can count on me to refer your firm to anyone I know that is in need of a personal injury attorney! Thanks again!
From Trudy Peterson:
I commend the law offices of Craig Swapp & Associates. In February of 2002 my five-year-old son and I were hit by a drunk driver. After a couple of weeks of headaches and back pain, I decided I had better contact an attorney. I called a couple of attorneys and kept running into roadblocks. No one wanted to talk to me until I either signed paperwork or my bills added up to $3000. One afternoon, an advertisement on TV changed my life stating, “One call, that’s all!” And, it was absolutely right! I made that call and from that point forward I knew I was no longer alone with this matter. The people at Craig Swapp & Associates explained clearly what steps need to be taken, what limits needed to be met, and what I was responsible for. They were working for me and for my benefit. Finally the pressure of the whole situation was gone. Never did I feel like my case was not as important as another. Not once did I feel intimidated or uneasy about calling and asking questions. That “one call” was the best call I could have ever made. Thank you so much for all you did for my son and me. We will be forever grateful.
From Cecil E. Crow:
I am writing to you in regards to the outstanding consideration and compassion I received from you to my personal injury. It was a time in my life that needed fortitude and conviction for regaining my physical and mental strength. The stress and pressure felt during this time was greatly reduced due to the fact that I knew you were doing everything within your power with the hospital, chiropractor and physical therapy to get me back where I was both physically and mentally before my injury. I know from past incidents the pressure and patience it takes to deal with these people within the medical and insurance profession. I do not possess the patience needed in dealing with these individuals. In the event anyone I know has the need of an exceptional personal injury law firm, I will not hesitate in giving an exceedingly positive recommendation for your firm.
From Kristy Dunaway:
The employees I worked with at Craig Swapp & Associates were very patient and understanding. I really liked how they explained everything so well to me. It was a very easy transaction thanks to your thorough employees. I will use you if I ever to need to again in the future.
From Nance V. Dunton:
Thanks! You relieved me of a lot of worrying in dealing with my insurance company. And, Kent Besaw was very good to work with, along with Christie Carter.
From Mary Gregory:
I wish to thank you again for all of the hard work you did settling my case. You were always willing to explain the legal process to me and answer any questions that I harbored. A lengthy settlement is, no doubt, frustrating for all parties concerned – yet with graciousness and determination you brought a closure to my case. For this, I am grateful.
From Lila Knowles:
You people were so fast and thorough with my claim. I would recommend you to any of my friends. Thank you very much!
From Laura Lange:
My name is Laura and I was in an auto accident. It was the other guy’s fault, but no one wanted to pay my medical bills. I did not know or understand what no-fault meant in the State of Utah and the insurance companies all gave me the runaround. I have never been through this before and I’m not a sue-happy person. I have looked at a lot of lawyers and talking to a few did not give me a good opinion of lawyers – until I talked to someone from your law firm. I’ve got nothing but the utmost respect for everyone I have come into contact with from your law firm. I wanted to write to you and thank you for giving me a wonderful case manager. Robyn and I really clicked; she really understood where I was coming from and has been so helpful towards me and my case. If I had a question and needed to talk to Robyn on the phone or face-to-face, she always made the time or called me right back. Robyn would always try to answer my question or get it for me. My opinions about lawyers and their offices have changed dramatically because of the great law firm you have.
From Shannon Lee:
Much to my surprise, as you can imagine, I received an additional medial expense refund check from you last month. Apparently you were able to get the hospital to lower the bill owed to them, even after I had agreed to settle the case. The additional money you were able to send me was very unexpected and very appreciated. Thank you for all your help and guidance through the last year. You were a pleasure to work with and have proven yourself very trustworthy. I will definitely come to you if I find myself in a similar situation in the future, and I’ll be recommending you to all my friends. Again, I really appreciate everything you’ve done. Thank you very much!
From Sidreis Agla:
My experience with Craig Swapp & Associates was much more pleasing than I ever could have expected. The staff there was very polite. My calls were returned quickly and most of all I felt genuinely cared about. There are many other attorneys out there that I could have chosen – I am so glad that I didn’t. I couldn’t have asked for better service. Everyone was so courteous and kind! I don’t wish another accident upon myself, but if one were to happen I’d definitely be calling you again. Thank you. Thank you. Thank you!
From Patricia Potter:
The law firm of Craig Swapp & Associates was wonderful to work with after the auto accident in which I was involved. I felt very confident that my medical needs would be met and that fair compensation for physical and property damages would be compensated. I was right, they were. Every member of your firm with whom I spoke was friendly, courteous and concerned. Thank you for all your help in this matter. I will refer others when I have the opportunity.
From Sheila L. Sessions:
I wish to thank all who worked so diligently on my case. All of you treated me with the utmost courtesy and respect, and never gave up on me. Most of my family and friends told me I was wasting my time contacting you as I wouldn’t be worth your time. However, seeing your TV ad and with the encouragement of one friend, I’m certainly glad I did. This is the first time I have ever really stood up for myself against wrong. I now know I was a number game to the insurance company. My dad used to tell me that “the worst evil is for good men to do nothing against evil.” I pray that each of you and your loved ones will be blessed for your good works. Thank you!
From Thomas G. Sykes:
I feel that I have to write this letter of heart felt gratitude concerning Mr. Griffin. I so much appreciate the extra work and effort he extended on my behalf. He faced a very aggressive and forceful opposing counsel. Nevertheless, Mr. Griffin brilliantly handled every concern. He thoughtfully and skillfully built a very strong and convincing argument in my favor. I feel that everyone in the room was impressed with his masterful performance. I am so grateful to have him as my counsel. Your law firm truly lives up to its excellent reputation. Every step of the way my case has been handled beautifully. I witnessed a confirmation of hard work and shear brilliance as he handled my case. Lorrie Barron is also very good at what she does. Thank you for building such an excellent team. I am telling everyone I know about my positive experience with your law firm. Thank you for being there for me.
From Alice Teske:
The people at this law office are team players and made my case go faster and smoother than I expected. I’m glad I chose them as my lawyer for my car accident. I’ll choose them in the future if ever needed again. I thank everyone who worked on my case.